Israel Cristostomo (Izzy) Alcantara (born May 6, 1971 in Baní, Dominican Republic) was a baseball player for the Boston Red Sox and Milwaukee Brewers of Major League Baseball. Alcántara was signed as an amateur free agent by the Montreal Expos in 1990. He made national news as as a minor leaguer in 2001 when he retaliated against Scranton/Wilkes-Barre Red Barons catcher Jeremy Salazar during a game. On July 3, 2001, Alcántara was hit by a pitch by Red Barons pitcher Blas Cedeño. Feeling that he had been thrown at, he responded by kicking catcher Salazar in the face, karate-style, before rushing the mound. The pitcher wisely backed out of his way, and after momentarily trying to get anyone on the Red Barons to fight him, was engulfed in the ensuing bench-clearing brawl. Afterwards, Alcantara was given a 7-game suspension, and his career never recovered. All of the Customer Ratings below are gathered directly from the "Customer Feedback" area of the Yahoo! Shopping Network. Every now and again, we actually screw up...but we try our damnedest not to. We do not edit, filter, nor alter any of the comments. All Feedback is posted here, no edits, good or bad. If you have questions, not feedback, email us. Order: 9104 Rating: OK Price Rating: OK Shipping Options Rating: OK Delivery Rating: OK Ease of Purchase Rating: OK Customer Service Rating: Bad Comments: I never received shipping info and didnt receive a reply when I emailed them. I have no idea if the item shipped or not. Poor communication. Order: 9104 Rating: Awful Price Rating: OK Shipping Options Rating: Awful Delivery Rating: Awful Ease of Purchase Rating: Bad Customer Service Rating: Awful Comments: I placed an order on 11/24/07. Today is 01/03/2008 and I have no news about it. Mercenary hasnt responded my emails, I think they should treat their customers better. Worst merchant Ive ever known. Order: 9250 Rating: Awful Price Rating: Bad Shipping Options Rating: Bad Delivery Rating: Bad Ease of Purchase Rating: Awful Customer Service Rating: Awful Comments: Do not purchase anything from this merchant, poor quality and no customer service. Order: 9054 Rating: Good Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease of Purchase Rating: Good Customer Service Rating: Bad Comments:Pretty happy with the experience. One disappointment though was although the product arrived in a timely fashion, it was missing the power cord. This can happen from time to time and in itself isnt an issue. The problem is that while seemingly responsive to the issue via email, the missing part has not been sent. Order: 9012 Rating: Good Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease of Purchase Rating: Good Customer Service Rating: Good Order: 8823 Rating: Good Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: OK Comments: I didnt get a customer service call back as promised but overall a smooth transaction. They shipped faster than the site promised. Order: 8441 Rating: Awful Price Rating: Excellent Shipping Options Rating: Awful Delivery Rating: Excellent Ease of Purchase Rating: Awful Comments: I bought, still dont know if I bought, have written a couple of notes with no response, and had to call once to get any info about the purchase. Im still a bit in the dark. -----Original Message----- From: Audioblitz Sent: Monday, December 18, 2006 6:41 PM To: questions@mercenary.com Subject: Mercenary Website Hey guys - This isn't a question, but it's the only addy I could find that might come close to a simple "contact us". If this isn't the right contact email, please forward it to the correct folks. I didn't want to post this on your Feedback page, 'cause I haven't ordered anything from you. And I don't want to publicly give you a negative remark. I just wanted you to know *why* I haven't ordered anything from you. The deal is, I'm a Christian, and as such, I'd rather not see pictures of half naked chicks on your website, vintage though they may be. I also saw a couple off demonic looking creatures on your Mercenary Editions and Accessories pages. On top of that, there was a dirty joke that was posted on your site -- something about a dog's balls. Bottom line here -- I ordered a Speck Electronics X.Sum through another dealer because I didn't want to look at the things I mentioned every time I wanted to buy a great piece of audio gear. I would have loved to give you my business, because you guys have a reputation for providing great products and service. I know I'm just one guy, and it may not matter to you what I think, but I at least wanted to let you know why I didn't choose Mercenary Audio. I hope you will choose to clean up your site. You can be vintage and cool looking without using some of the images you do. The microphone with the wings is a great logo for your company. Thanks for hearing me out. Audioblitz Order: 3094 Rating: OK Comments: A little bit slow, I had 2nd day service ordered it on thursday it came wednesday. Monday was labor day so it should of at least came tuesday... Order: 4396 Rating: Excellent Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease of Purchase Rating: Excellent Comments: UPS is a major pain to use for home delivery... They insist on trying to deliver to private homes at 10 Oclock in the morning... Whereas FedEX delivers to me after five in the afternoon... What can brown do for me?? Get their common sense working for starters.... Order: 3540 Rating: OK Price Rating: OK Shipping Options Rating: OK Delivery Rating: OK Ease of Purchase Rating: OK Customer Service Rating: OK Comments: shipping charge was high. $17 for a 1 pound package is too much. i know ups does not charge that much for ground service. Order: 3937 Rating: Good Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Bad Costomer Service Rating: Ok Comments: >When I emailed before the transaction, I got a quick response, very helpful. After placing the order, I expected delivery and hadnt gotten the package so I emailed for the tracking number. Never got a response. FedEx had delivered to my neighbor, who just happened to be an honest person and gave it to me later... but I was nervous for a while there and Mercenary were no help On the other hand, its a great site, and every other time Ive asked something of them Ive been quite satisfied. The product, packing, price were just fine. So overall, Im pleased. Order: 4953 Rating: Good Price Rating: Ok Shipping Options Rating: Bad Delivery Rating: Good Ease of Purchase Rating: Good Customer Service Rating: Good Comments: Order: 5837 Rating: Excellent Price Rating: Good Shipping Options Rating: Ok Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Bad Comments:no reply to two e-mails Order: 6075 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: Fletcher was a big help. I did have some delay in shipping due to holiday.

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