 All of the Customer Ratings below are gathered directly from the "Customer Feedback" area of the Yahoo! Shopping Network. Every now and again, we actually screw up...but we try our damnedest not to. We do not edit, filter, nor alter any of the comments. All Feedback is posted here, no edits, good or bad. If you have questions, not feedback, email us. Order: 9691 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Mercenary Audio is an excellent merchant. Theyre always available with unmatched advice and direction. Highly recommended. Order: 9665 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9655 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Totally recommended!! fastest shipping service ever!! Order: 9614 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: OK Customer Service Rating: Excellent Order: 9588 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: very easy, very quick. will definately purchase from them again=) Order: 9582 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9348 Rating: Good Price Rating: Good Shipping Options Rating: Bad Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: a little rigid on the shipping end of things. it s very clearly explained on their website. whether you agree or not, that is the way they operate. i do believe the process came out of experiences in the past as opposed to just being difficult. they have the BEST selection of ANY recording equipment outfit! it is the best selection with regard to variety of gear, the prices are not at too high a premium and the knowledgeable sales and support staff are attentive. ive heard about these guys for years. always positive stuff. this was my first purchase with them, but it will not be my last Order: 9546 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: There are never any worries about purchasing from Mercenary. Thanks! Order: 9521 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: The original order of a pair of Adam Audio A7 studio monitors had a faulty speaker (weird flatness in high frequency range). GREATEST CUSTOMER SERVICE EVER. In under a week, the old monitor was returned, new monitor in place, and now Im in acoustic heaven. I put average score for price, but thats because no matter where I searched the price was the same for the nearfield monitors I chose. Order: 9512 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: The customer service is as good as it gets. Fast, helpful and entertaining. Good guys. This was my first overseas online purchase. Felt safe and was safe. Order: 9502 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: OK Body: Didn't have any personal contact with Mercenary Audio, But online ordering was fast, and went off without a hich. Shipping was here on time and without dammage. Order: 9439 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Awesome folks...very helpful with technical questions even pre-purchase. Fletcher is the coolest. Order: 9407 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great Seller, for sure i will buy with this merchant again!! Order: 9465 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9454 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9427 Rating: Good Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Order: 9426 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: There was a mix up in the delivery but Mercenary took care of it. Very satisfied wtih the companys service. Order: 9413 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9387 Rating: Excellent Price Rating: OK Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Freakin awesome. Order: 9135 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Thanks! Order: 9341 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great vendor, very knowledgable. Everything was perfect, just as it should be. Order: 9339 Rating: Excellent Price Rating: OK Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great website and a broad and unique selection of professional audio products. These guys have clearly been in the trenches and know what works and what doesnt. They also have a terrific sense of humor - its a company that youll want to do more business with. Order: 9335 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Mercenary Audio continues to be a high class operation with exceptional service and a really nice personal touch. Thanks for the earplugs, guys! -patrick ferguson The Pigsty Studio Fast and dirty! Athens, GA USA Order: 9323 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: a pleasure to do bussiness with Order: 9266 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: The Customer Service representative was very knowledgeable and helpful, making my purchase a simple transaction. Order: 9264 Rating: Excellent Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Body: Ordered over the Xmas period - Still arrived in Australia in less than a week - very satisfied. Order: 9261 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Mercenary Audio has a friendly and knowledgable staff. My FMR RNLA arrived in a timely manner and the unit works flawlessly. Two thumbs up for Mercenary Audio, when I can afford more mics for my studio, Ill buy them from Mercenary for sure! Greg Patterson Order: 9249 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Top Notch!!!!!! These guys are very informative, patient, and quick with shipping!!!! Order: 9210 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body:Outstanding service I ordered my Empirical Labs Distressor in the afternoon and it arrived at my home studio the next morning! I highly recommend Mercenary to anyone who wants to deal with true audio professionals. ~ Alex Schaetzing, Boston, MA Order: 9173 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Easy to order, arrived quickly, nicely packaged. Thank you! Order: 9167 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent From: rich perez To: fletcher@mercenary.com ; adam@mercenary.com ; austin@mercenary.com Sent: Thursday, December 20, 2007 3:12 AM Subject: Thank you. Just wanted to thank you guys re: the purchase of my GR MEQ-1NV. Would like to leave feedback ('Good Fucking Job') if possible. [NOTE from the Mercenary Crew: "it's possible"] Kudos to each of you for your thorough and patient advice on each of my questions, for working with me so agreeably regarding method of payment, and for the insanely fast delivery. Have a safe and successful New Year, I'll be dropping by again soon to poke around the store.
Order: 9151 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9147 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great as always! Order: 9120 Rating: Good Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Order: 9128 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Thank you for a great transaction. They worked out shipping and everything went just as planned. Order: 9101 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: These guys rock! Great prices, and totally honest descriptions of the gear they stock. Order: 9100 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Solid technical support / pre-sale help. Well packaged gear arrived on time. They also contribute significantly to on-line discussions of pro-audio, so they are adding value to the community even before the order. Recommended. Order: 8849 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9059 Rating: Good Price Rating: OK Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9055 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9036 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9008 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 9004 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body:Arrived in a timely manner and was very well packed. Thanks! Order: 8960 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: All around top service. The customer support, shipping, ease of purchase add up to a professional business providing excellent service and equipment at great prices. Recommended!!! Order: 8982 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Simply perfect as Always! Order: 8961 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I like shopping at Mercenary Audio. I find them very helpful, dedicated to the equipment they sell, and dedicated to the people who design the equipment. I also find their website very informative and fun to read; They have both attitude and class. Ill definitely continue to buy from them. Order: 8958 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8949 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8948 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8927 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Super-fast delivery, and great customer service. No complaints. Mercenary rules. Order: 8926 Rating: Excellent Price Rating: Good Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Body: I think Fletcher is the best presales support guy in the business. Order: 8922 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Body: Overall everything went smoothly so far, and Mercenarys generous return policy and doubling of manufacturers warranties means that if anything goes wrong Im covered. They dont automatically email out UPS tracking numbers when orders are shipped which is a bit irritating, but they promptly supplied it once I emailed them. [We email all tracking numbers... sometimes they get caught in "spam filters" or sent to "junk/bulk" folders by accident. So if you don't get a tracking number from us for some reason, as this feedback has noted... just give a shout and we'll get it right out to you!!] Order: 8913 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: this is the first time Ive used Mercenary, and like all the rest of their customers I was blown away by them. Their customer service is unmatched by any company Ive ever come across......ever. I had many questions, and not only were they answered quickly, they were answered thoroughly. They gave me information on why they would or wouldnt recommend certain products and what their experience had been not just with the products, but with the companies and people that made them. I ended up changing what I was originally going to buy based on their recommendation and Im extremely happy with what I picked up. the order was shipped out the next morning after I ordered it (I tend to order things rather late in the day) and was really well packaged. It was evident that a person who cared about what happened to the gear packaged it up. It arrived right on time, with a small hick-up due to customs in Canada. Once I plugged in my new great river MEQ-1NV I had a few additional questions, and so I called in (again at an odd hour). Someone was there to answer my questions, and get me information. The fact that they double the manufacturers warranty shocked me. Ive never heard of that from any other company before. If that doesnt add assurance that youre buying good quality stuff, then nothing will. If anyone is even wondering about whether to buy from Mercenary, just do a comparison of good comments to bad comments (is there any bad comments? it seemed to only be frustration with shipping, which has nothing to do with Mercenary). thanks a tonne for all your help and info Fletcher and Sean. I hope to be spending a lot more money here. Derek Order: 8887 Rating: Excellent Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8884 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Mercenary has knowledgeable staff who are not concerned with simply selling expensive gear. Take the time to talk with them - even if its only via email - and they will offer good suggestions for where you are at while helping you get to where you want to be. Order: 8864 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: A quality company with quality products. A rarity in this day. Order: 8855 Rating: Good Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Body: If you are looking for professional audio advice/equipment these are some of the best folks to do business with. I love doing business with them. Forget price shopping - buy it here. Order: 8841 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: excellent, period. Order: 8826 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: OK Customer Service Rating: Excellent Body: When I went to actually pay and arrange for the shipping on the mercenary website, it kept asking for my yahoo username and password. After three attempts it finally stopped asking me and I placed the order. The service from mercenary audio themselves was great! Order: 8813 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Seroius, quick and Kind! :) Order: 8749 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8752 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8768 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Body: Very easy to order online, the product came right away, and the quality of the product was excellent. I will definitely order from Mercenary Audio again. Order: 8777 Rating: Good Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Body: Very pleasent experience. Excellent product. Great Price. Quick shipping. I had a small issue with UPS that they helped me with also. Would do business with them again Order: 8804 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Good communication, very knowledgeable about their equipment. Puts just about any other music store to shame, wish they would open an outlet in Manchester! Order: 8715 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8698 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: mercenary has been the most customer friendly high end audio dealer around for years. They have a style all their own. If some thing is wrong, they fix it. There are merchants with slightly lower prices but they wont know who you are if you call back later with a problem. Order: 8630 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Its very simple. If you want an extremely knowledgable staff and the products which will best suit youre needs rather than line their pockets, then Mercenary is the place to go. Order: 8668 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: These guys go way above and beyond to make sure every customer is 100% satisfied. A rare thing these days for sure. Top notch business in every way possible. Order: 8664 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Totally rockin. Order: 8650 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent customer service, very helpful with shipping options, and fast delivery of an excellent product. Great experience! Order: 8643 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8637 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I am very pleased with the service from Mercenary. I ordered a Germanium pre, it was delivered in time and with some great packing. There was a small issue during payment because I was using a mexican credit card and wanted it delivered to the US. This was resolved quickly, they just asked me to email them some info. In one word: !!!!Great!!!! Order: 8625 Rating: Excellent Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Good internet site Frendly and precise answers to my questions Item delivered in time (even a bit before expected ! ) Shiping options to france still a bit expensive (I had to use the good will of my friends in the US to get the stuff delivered.) Thanks a lot ... and see you soon ... Nicolas Guionnet Order: 8383 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8601 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: My purchase was a small one that didnt require any direct communication or sales advice. The process of selecting the product and placing the order through the website was extremely easy. I received a confirmation email immediately with a tracking number for shipment. The product went out the same day and arrived as scheduled. The item was packaged securely. This was exactly the type of online purchase experience I would hope for. Highly recommended. Order: 8579 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8440 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8476 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8474 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great high end studio gear shop. Awesome customer service, very friendly, knowledgeable and helpful. When it came time to plonk down some serious dinero on a fine microphone, mic-pre and a compressor, I turned to Mercenary. They DOUBLE the manufacturers warranties!! For that reason alone... Another nice thing is that with these guys, youre not just an order number, but an actual human being. Kinda nice in this super-store day and age and certainly helpful when you are spending lots of cash. They really seem like they are not happy unless you are happy. 5 STARS Order: 8469 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8462 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8407 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8402 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent transaction! Very helpful with lighting fast shipping. Top of the line musical sound equiptment and especially hard to find items for the professional musician. My highest recommendations! Order: 8444 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8431 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8427 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8406 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: These folks actually know in detail the products they sell. Excellent real world advice. Skip the big box stores and support a business that cares about their customers and what their needs are. Order: 8408 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8410 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I ordered the API A2D from Mercenary Audio. Within 3 hours they emailed me a tracking number and shipped my item the same day even though it was standard ground shipping. Excellent service and would highly recommend. Order: 8333 Rating: Excellent Price Rating: Not Rated Shipping Options Rating: Not Rated Delivery Rating: Not Rated Ease Of Purchase Rating: Not Rated Customer Service Rating: Not Rated Body: Though I was pretty what I was going to purchase, I had a couple questions about the product so I emailed them to Mercenary Audio. In the return email, the representative answered these questions and also encouraged me to call and talk to him about what exactly I needed. When I got a hold of him on the phone, we spent twenty-something minutes discussing what exactly I was looking for and related products to the one I'd inquired about. It took only that long to get a good feel for what my options were, and at no time did even care about "closing a deal" with me. I ordered something a little different from what I first thought I wanted, and I would purchase it over again, from them, in a second. If you take into account that a purchase from Mercenary Audio also includes them doubling the factory warranty, you can't really do better than that. Order: 8277 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent company to deal with. Order: 8262 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 8257 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent, couldnt be better. Thank you very much. Adie Order: 8211 Order: 8210 Order: 8164 Order: 8156 Order: 8155 Order: 8119 Order: 8115 Order: 8072 Order: 8028 Order: 8025 Order: 7956 Order: 7955 Order: 7944 Order: 7918 Order: 7905 Order: 7891 Order: 7886 Order: 7868 Order: 7862 ----- Original Message ----- Order: 7828 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: very good sales staff- they really know their stuff! Order: 7821 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7809 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: the scale only goes up to 5, but Mercenary Audio deserves a 10 on this survey scale. ive never experienced customer service this good before. the lengths they go to to ensure customer satisfaction is remarkable. thanks...from a permanent customer... Order: 7785 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7777 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7764 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Bad Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: everything ive ordered from Merc has been top notch and the best prices. the best gear, that always works right out of the box. the service from the staff is genuine. only problem ive ever had was on the shipping (UPS) end. you pay for overnight and it gets in 3 days later? not exactly stoked to eat 100 bucks... Order: 7722 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Body: came sooner than expected. awesome product. thanks! Order: 7715 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Top notch vendor of top notch products. Delivery was quick, packing was excellent, and Im tickled pink with my purchases. Theyre my first stop for pro-audio gear from now on. Order: 7709 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Excellent buying experience! Order: 7706 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: great people with knowledge of what they are selling and back it up. Order: 7690 Rating: Excellent Price Rating: OK Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Order: 7673 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Highly recommended! Order: 7669 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Amazing service, made my international transaction a total pleasure. I will definately buy again. Order: 7653 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7644 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7627 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7626 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Knowledgeable staff who are willing to give advice make Mercenary Audio a great place to buy audio equipment. That, and the rockin attitude, of course. Order: 7621 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7605 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Order: 7588 Rating: Excellent Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7581 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7572 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Body: ,mercenary audio is awesome Order: 7551 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7548 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: I ordered my stuff while out of town, expecting to come home to a missed delivery nightmare. My package was there, waiting for me safely. I was psyched! Order: 7544 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Great gear, great service - these guys are pros. Thanks! Order: 7539 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Body: Mercenary will be receiving my business from here on out. This was my first and so far, only purchase with them. I was extremely pleased with the entire process. Highly recommended. Order: 7523 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7518 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7517 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7512 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7503 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Order: 7464 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Austin, ...In fact, I can say without a doubt that you and Mercenary have given me the most positive customer-service-experience ever in my life with any merchandise. Given Mercenary's quality and knowledge of audio equipment and your impeccable customer service, I am forever a customer--I won't shop anywhere else from now on...I mean it. Cheers, Art Order: 7459 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Fantastic service! Carefully packaged, and very timely delivery. Will definitely be ordering from them again. Order: 7434 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7423 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7408 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:I would purchase from these guys again. Top notch outfit! thanks guys!!! Order: 7386 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Good Customer Service Rating: Excellent Comments: Order: 7353 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:customs clearance took 3 days in France excellent shop though Order: 7340 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:The best there is. Order: 7330 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7254 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7216 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:typical high class service from Mercenary. They never fail to disapoint. Order: 7209 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7185 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments::Keep up the good work! Order: 7175 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Always outstanding communication and customer service! Order: 7168 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7108 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Mercenary audio look like a good store, and they have promptly contacted me with additional details, without me even needing to contact them first. I recommend dealing with them. Order: 7101 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7091 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Mercenary Audio is an outstanding online merchant staffed by knowledgeable people who actually use the products they sell. They also have a policy of carrying products which meet a higher level of build and sound quality. Order: 7066 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 7059 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Keep up the good work! Order: 6984 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:One of my absolute favorite gears shops ever Order: 6983 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Keep up the good work! Order: 6896 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Outstanding service. If, god forbid, anything is wrong with your order, they fix it instantly. No hassle. Awesome. Order: 6906 Rating: Good Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease of Purchase Rating: Good Customer Service Rating: Excellent Comments:Great vendor! Great customer service. Amazing products offered. I would like to see a bit more status updates via email concerning any delays in shipping. In past orders the units ordered were significantly back ordered from the manufacturer and it took a few phone calls to check the status of the order. It would be nice to receive an email updating me of this matter. All and all extremely positive experience. Order: 6875 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Mercenary is as solid as they come: Secure; reliable; communicative; personable; the whole bit. Order: 6875 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Great customer service. There was an out-of-stock item in my order, & I was called by their staff shortly after placing my online order. They told me of the problem & arranged to ship the other items right away. Nice, effiicient work. Great job. Order: 6842 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: Order: 6850 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: OK Ease of Purchase Rating: Good Customer Service Rating: Excellent Comments: Order: 6781 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:A CLASS ACT !!!!!! Order: 6801 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 5938 Rating: Excellent Price Rating: Good Shipping Options Rating: Good Delivery Rating: Awful Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: When I placed my order, my brother (who lives in the USA) was informed that it wasnt in stock, but they assured him hed get it in time to take it with him on his trip home (to where I am). Unfortunately, he didnt receive it in time, so now Ill have to find a way to get it to where I am without incurring in larger shipping charges Order: 6073 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: For anyone who is a late bloomer in ordering gifts, whether its for birthdays, christmas.... Just want to say thank you to Mercenary Audio for the timely delivery for my little brothers christmas gift. Thank You & Happy New Year! Kaylee Always Late! Order: 6075 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: OK Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: Fletcher was a big help. I did have some delay in shipping due to holiday. Order: 6065 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: I would do business with them any time. Excellent customer service, top of the line product, and great follow through. They stand behind what they sell. Order: 6059 Rating: Excellent Price Rating: OK Shipping Options Rating: Good Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Good Comments: Order: 6046 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:I received my conpressor in 2 days. Perfect!!! Order: 6033 Rating: Excellent Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 5977 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Great service - highly recommended! Order: 5975 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:From ease of ordering to lightning fast delivery, Mercenary Audio surpassed my expectations. I love the shirt, it is cool and great quality. They must have shipped same day because I received my order in 2 or 3 days. I would by from them again and recommend them to anyone. thx, David Order: 5972 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Very good. Order: 5968 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:impeccable service from a solid and knowledgeable staff. Order: 5879 Rating: Excellent Price Rating: Good Shipping Options Rating: Ok Delivery Rating: Good Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Great store. Amazing products. Thanks for the forum posts! Order: 5940 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Fletcher rocks! Order: 5902 Rating: Excellent Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:Although my purchase was relatively small, Mercenary gave me first class service throughout the process - from helping me decide which item would be best for my purposes, thorugh the final delivery. I highly recommend doing business with this firm. Order: 5884 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:A most excellent customer service policy combined with real life knowledge of the product, and lightning fast shipping. Absolutely the best . . . smooth and painless ! If I had a tail, it would be wagging. E. S. Order: 5846 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments:As always, its a pleasure doing business with Mercenary Audio. The service they provide is top notch and most certainly appreciated. Outstanding!!! Sincerely, Jan Order: 5852 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent Comments: Order: 5840 Rating: Excellent Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease of Purchase Rating: Excellent Customer Service Rating: Excellent |