Mercenary Audio
padGood Fucking Job

All of the Customer Ratings below are gathered directly from the "Customer Feedback" area of the Yahoo! Shopping Network. Every now and again, we actually screw up...but we try our damnedest not to.

We do not edit, filter, nor alter any of the comments. All Feedback is posted here, no edits, good or bad.

If you have questions, not feedback, email us.



Order: 9691
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary Audio is an excellent merchant.

Theyre always available with unmatched advice and direction.

Highly recommended.

Order: 9665
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9655
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Totally recommended!! fastest shipping service ever!!

Order: 9614
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: OK
Customer Service Rating: Excellent


Order: 9588
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: very easy, very quick. will definately purchase from them again=)

Order: 9582
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9348
Rating: Good
Price Rating: Good
Shipping Options Rating: Bad
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: a little rigid on the shipping end of things. it s very clearly explained on their website. whether you agree or not, that is the way they operate. i do believe the process came out of experiences in the past as opposed to just being difficult.

they have the BEST selection of ANY recording equipment outfit! it is the best selection with regard to variety of gear, the prices are not at too high a premium and the knowledgeable sales and support staff are attentive.

ive heard about these guys for years. always positive stuff. this was my first purchase with them, but it will not be my last

Order: 9546
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: There are never any worries about purchasing from Mercenary. Thanks!

Order: 9521
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The original order of a pair of Adam Audio A7 studio monitors had a faulty speaker (weird flatness in high frequency range). GREATEST CUSTOMER SERVICE EVER. In under a week, the old monitor was returned, new monitor in place, and now Im in acoustic heaven.

I put average score for price, but thats because no matter where I searched the price was the same for the nearfield monitors I chose.

Order: 9512
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The customer service is as good as it gets. Fast, helpful and entertaining. Good guys.

This was my first overseas online purchase. Felt safe and was safe.

Order: 9502
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Body: Didn't have any personal contact with Mercenary Audio, But online ordering was fast, and went off without a hich. Shipping was here on time and without dammage.

Order: 9439
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Awesome folks...very helpful with technical questions even pre-purchase. Fletcher is the coolest.

Order: 9407
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great Seller, for sure i will buy with this merchant again!!

Order: 9465
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9454
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9427
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good


Order: 9426
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: There was a mix up in the delivery but Mercenary took care of it. Very satisfied wtih the companys service.

Order: 9413
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9387
Rating: Excellent
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Freakin awesome.

Order: 9135
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Thanks!

Order: 9341
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great vendor, very knowledgable. Everything was perfect, just as it should be.

Order: 9339
Rating: Excellent
Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great website and a broad and unique selection of professional audio products. These guys have clearly been in the trenches and know what works and what doesnt.

They also have a terrific sense of humor - its a company that youll want to do more business with.

Order: 9335
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary Audio continues to be a high class operation with exceptional service and a really nice personal touch.

Thanks for the earplugs, guys!

-patrick ferguson
The Pigsty Studio
Fast and dirty!

Athens, GA
USA

Order: 9323
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: a pleasure to do bussiness with

Order: 9266
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The Customer Service representative was very knowledgeable and helpful, making my purchase a simple transaction.

Order: 9264
Rating: Excellent
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: Ordered over the Xmas period - Still arrived in Australia in less than a week - very satisfied.

Order: 9261
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary Audio has a friendly and knowledgable staff. My FMR RNLA arrived in a timely manner and the unit works flawlessly. Two thumbs up for Mercenary Audio, when I can afford more mics for my studio, Ill buy them from Mercenary for sure! Greg Patterson

Order: 9249
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Top Notch!!!!!! These guys are very informative, patient, and quick with shipping!!!!

Order: 9210
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:Outstanding service I ordered my Empirical Labs Distressor in the afternoon and it arrived at my home studio the next morning! I highly recommend Mercenary to anyone who wants to deal with true audio professionals.

~ Alex Schaetzing, Boston, MA

Order: 9173
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Easy to order, arrived quickly, nicely packaged. Thank you!

Order: 9167
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent





From: rich perez
To: fletcher@mercenary.com ; adam@mercenary.com ; austin@mercenary.com
Sent: Thursday, December 20, 2007 3:12 AM
Subject: Thank you.

Just wanted to thank you guys re: the purchase of my GR MEQ-1NV.  Would like to leave feedback ('Good Fucking Job') if possible.  [NOTE from the Mercenary Crew:  "it's possible"]  

Kudos to each of you for your thorough and patient advice on each of my questions, for working with me so agreeably regarding method of payment, and for the insanely fast delivery.  

Have a safe and successful New Year, I'll be dropping by again soon to poke around the store.



All the best,
Rick Perez




Order: 9151
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9147
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great as always!

Order: 9120
Rating: Good
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent


Order: 9128
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Thank you for a great transaction. They worked out shipping and everything went just as planned.

Order: 9101
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: These guys rock! Great prices, and totally honest descriptions of the gear they stock.

Order: 9100
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Solid technical support / pre-sale help. Well packaged gear arrived on time. They also contribute significantly to on-line discussions of pro-audio, so they are adding value to the community even before the order. Recommended.

Order: 8849
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9059
Rating: Good
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9055
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9036
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9008
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 9004
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body:Arrived in a timely manner and was very well packed. Thanks!


Order: 8960
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: All around top service. The customer support, shipping, ease of purchase add up to a professional business providing excellent service and equipment at great prices. Recommended!!!


Order: 8982
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Simply perfect as Always!


Order: 8961
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I like shopping at Mercenary Audio. I find them very helpful, dedicated to the equipment they sell, and dedicated to the people who design the equipment. I also find their website very informative and fun to read; They have both attitude and class. Ill definitely continue to buy from them.

Order: 8958
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8949
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8948
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8927
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Super-fast delivery, and great customer service. No complaints. Mercenary rules.

Order: 8926
Rating: Excellent
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Body: I think Fletcher is the best presales support guy in the business.

Order: 8922
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Body: Overall everything went smoothly so far, and Mercenarys generous return policy and doubling of manufacturers warranties means that if anything goes wrong Im covered. They dont automatically email out UPS tracking numbers when orders are shipped which is a bit irritating, but they promptly supplied it once I emailed them.

[We email all tracking numbers... sometimes they get caught in "spam filters" or sent to "junk/bulk" folders by accident. So if you don't get a tracking number from us for some reason, as this feedback has noted... just give a shout and we'll get it right out to you!!]



Order: 8913
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: this is the first time Ive used Mercenary, and like all the rest of their customers I was blown away by them. Their customer service is unmatched by any company Ive ever come across......ever. I had many questions, and not only were they answered quickly, they were answered thoroughly. They gave me information on why they would or wouldnt recommend certain products and what their experience had been not just with the products, but with the companies and people that made them.

I ended up changing what I was originally going to buy based on their recommendation and Im extremely happy with what I picked up. the order was shipped out the next morning after I ordered it (I tend to order things rather late in the day) and was really well packaged. It was evident that a person who cared about what happened to the gear packaged it up. It arrived right on time, with a small hick-up due to customs in Canada. Once I plugged in my new great river MEQ-1NV I had a few additional questions, and so I called in (again at an odd hour). Someone was there to answer my questions, and get me information.

The fact that they double the manufacturers warranty shocked me. Ive never heard of that from any other company before. If that doesnt add assurance that youre buying good quality stuff, then nothing will. If anyone is even wondering about whether to buy from Mercenary, just do a comparison of good comments to bad comments (is there any bad comments? it seemed to only be frustration with shipping, which has nothing to do with Mercenary). thanks a tonne for all your help and info Fletcher and Sean. I hope to be spending a lot more money here. Derek

Order: 8887
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8884
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary has knowledgeable staff who are not concerned with simply selling expensive gear. Take the time to talk with them - even if its only via email - and they will offer good suggestions for where you are at while helping you get to where you want to be.

Order: 8864
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: A quality company with quality products. A rarity in this day.

Order: 8855
Rating: Good
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Body: If you are looking for professional audio advice/equipment these are some of the best folks to do business with. I love doing business with them. Forget price shopping - buy it here.

Order: 8841
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: excellent, period.

Order: 8826
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: OK
Customer Service Rating: Excellent
Body: When I went to actually pay and arrange for the shipping on the mercenary website, it kept asking for my yahoo username and password. After three attempts it finally stopped asking me and I placed the order. The service from mercenary audio themselves was great!

Order: 8813
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Seroius, quick and Kind! :)

Order: 8749
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8752
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8768
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Body: Very easy to order online, the product came right away, and the quality of the product was excellent. I will definitely order from Mercenary Audio again.

Order: 8777
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: Very pleasent experience. Excellent product. Great Price. Quick shipping. I had a small issue with UPS that they helped me with also. Would do business with them again

Order: 8804
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Good communication, very knowledgeable about their equipment. Puts just about any other music store to shame, wish they would open an outlet in Manchester!

Order: 8715
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8698
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: mercenary has been the most customer friendly high end audio dealer around for years. They have a style all their own. If some thing is wrong, they fix it. There are merchants with slightly lower prices but they wont know who you are if you call back later with a problem.

Order: 8630
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Its very simple. If you want an extremely knowledgable staff and the products which will best suit youre needs rather than line their pockets, then Mercenary is the place to go.

Order: 8668
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: These guys go way above and beyond to make sure every customer is 100% satisfied. A rare thing these days for sure. Top notch business in every way possible.

Order: 8664
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Totally rockin.

Order: 8650
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent customer service, very helpful with shipping options, and fast delivery of an excellent product. Great experience!

Order: 8643
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8637
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I am very pleased with the service from Mercenary. I ordered a Germanium pre, it was delivered in time and with some great packing. There was a small issue during payment because I was using a mexican credit card and wanted it delivered to the US. This was resolved quickly, they just asked me to email them some info. In one word: !!!!Great!!!!

Order: 8625
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Good internet site Frendly and precise answers to my questions Item delivered in time (even a bit before expected ! ) Shiping options to france still a bit expensive (I had to use the good will of my friends in the US to get the stuff delivered.)

Thanks a lot ... and see you soon ... Nicolas Guionnet

Order: 8383
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8601
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: My purchase was a small one that didnt require any direct communication or sales advice. The process of selecting the product and placing the order through the website was extremely easy. I received a confirmation email immediately with a tracking number for shipment. The product went out the same day and arrived as scheduled. The item was packaged securely. This was exactly the type of online purchase experience I would hope for. Highly recommended.



Order: 8579
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8440
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8476
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8474
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great high end studio gear shop. Awesome customer service, very friendly, knowledgeable and helpful. When it came time to plonk down some serious dinero on a fine microphone, mic-pre and a compressor, I turned to Mercenary. They DOUBLE the manufacturers warranties!! For that reason alone...

Another nice thing is that with these guys, youre not just an order number, but an actual human being. Kinda nice in this super-store day and age and certainly helpful when you are spending lots of cash. They really seem like they are not happy unless you are happy.

5 STARS

Order: 8469
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8462
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8407
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8402
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent transaction! Very helpful with lighting fast shipping. Top of the line musical sound equiptment and especially hard to find items for the professional musician. My highest recommendations!

Order: 8444
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8431
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8427
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8406
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: These folks actually know in detail the products they sell. Excellent real world advice. Skip the big box stores and support a business that cares about their customers and what their needs are.

Order: 8408
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8410
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered the API A2D from Mercenary Audio. Within 3 hours they emailed me a tracking number and shipped my item the same day even though it was standard ground shipping. Excellent service and would highly recommend.

Order: 8333
Rating: Excellent
Price Rating: Not Rated
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Not Rated
Body: Though I was pretty what I was going to purchase, I had a couple questions about the product so I emailed them to Mercenary Audio. In the return email, the representative answered these questions and also encouraged me to call and talk to him about what exactly I needed. When I got a hold of him on the phone, we spent twenty-something minutes discussing what exactly I was looking for and related products to the one I'd inquired about. It took only that long to get a good feel for what my options were, and at no time did even care about "closing a deal" with me. I ordered something a little different from what I first thought I wanted, and I would purchase it over again, from them, in a second. If you take into account that a purchase from Mercenary Audio also includes them doubling the factory warranty, you can't really do better than that.

Order: 8277
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent company to deal with.

Order: 8262
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 8257
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent, couldnt be better. Thank you very much. Adie

Order: 8211
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: i thought that thia purchhase was outstanind.delivered very timely and packkages properly. very good.

Order: 8210
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Any more perfect and Id call em Jesus!

Order: 8202
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Awful
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary is a good dealership. I have been a customer for more than 8 years with them. This purchase went smoothly and ordering was easy. I feel that the shipping charges were excessive by half. My shipment weighed 3 lbs. and I was charged $ 15 to ship by UPS ground. I think the UPS rate is more like $7. thank you, HR Fair

Order: 8199
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8189
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Best online dealing ive had yet. Fantastic products / fast shipping / good comms.

Order: 8192
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Awesome company .Large selection,great communication from customer service

Order: 8164
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 8156
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Very knowledable staff. Zach was very helpful. Look forward to doing business in the future.

Order: 8155
Rating: Excellent
Price Rating: Excellent
Shipping Options
Rating:
Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The sales person was helpfull and honest. I was buying a product with no prior knowledge of it and I was not dissapointed by his recomendation(which were different than my original selection). They didnt steer me wrong.

Order: 8119
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 8115
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8072
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Body: These guys are amazing! Great response time, and terrific focus on excellent service. Definitely the best of all the audio dealers Ive purchased from. Keep up the good work guys!!!

Order: 8028
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 8025
Rating: Good
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7956
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 7955
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great selection, cool website layout, awesome price!

Order: 7944
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Love em.

Order: 7918
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: The Focals are great! Best purchase/upgrade I have made in awhile! I have used Mercenary in the past for a Great River pre and will use them in future for all my high end gear needs. I didnt get my free gift of a tshirt and mud though! ;-)

Order: 7905
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 7891
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 7886
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I recently purchased some microphones from this merchant. They shipped my merchandise the same day I placed the order, and called me to verify when a question came up. They carry excellent equipment and really made me feel well taken care of. Highly recommended.

Order: 7868
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Good deal and good service. Will shop with them again.

Order: 7862
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Body: zero problems, good price

----- Original Message -----

From: Brian Hart
To: Austin@mercenary.com
Sent: Wednesday, May 23, 2007 4:00 PM
Subject: Thanks!


Austin,

I just wanted to take a moment and thank you guys for your help. I just got my John Hardy M1 today and I'm loving it. I really appreciate how quickly Mercenary was able to get it to me and I appreciate your courtesy during our phone conversation. Oh, the earplugs are a nice touch too. This was the first time I've done business with Mercenary but it won't be the last.

Thanks again,

-- Brian Hart




Order: 7828
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: very good sales staff- they really know their stuff!

Order: 7821
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7809
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: the scale only goes up to 5, but Mercenary Audio deserves a 10 on this survey scale. ive never experienced customer service this good before. the lengths they go to to ensure customer satisfaction is remarkable. thanks...from a permanent customer...

Order: 7785
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 7777
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent

Order: 7764
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Bad
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: everything ive ordered from Merc has been top notch and the best prices. the best gear, that always works right out of the box. the service from the staff is genuine. only problem ive ever had was on the shipping (UPS) end. you pay for overnight and it gets in 3 days later? not exactly stoked to eat 100 bucks...

Order: 7722
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Body: came sooner than expected. awesome product. thanks!

Order: 7715
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Top notch vendor of top notch products. Delivery was quick, packing was excellent, and Im tickled pink with my purchases. Theyre my first stop for pro-audio gear from now on.

Order: 7709
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Excellent buying experience!

Order: 7706
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: great people with knowledge of what they are selling and back it up.

Order: 7690
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent

Order: 7673
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Highly recommended!

Order: 7669
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Amazing service, made my international transaction a total pleasure. I will definately buy again.

Order: 7653
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7644
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7627
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7626
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Knowledgeable staff who are willing to give advice make Mercenary Audio a great place to buy audio equipment. That, and the rockin attitude, of course.

Order: 7621
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7605
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent


Order: 7588
Rating: Excellent
Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7581 Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7572 Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Body: ,mercenary audio is awesome

Order: 7551
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7548
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: I ordered my stuff while out of town, expecting to come home to a missed delivery nightmare. My package was there, waiting for me safely. I was psyched!

Order: 7544
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Great gear, great service - these guys are pros. Thanks!

Order: 7539
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Body: Mercenary will be receiving my business from here on out. This was my first and so far, only purchase with them. I was extremely pleased with the entire process. Highly recommended.

Order: 7523
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7518
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7517
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7512
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7503
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Order: 7464
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent


Austin,

...In fact, I can say without a doubt that you and Mercenary have given me the most positive customer-service-experience ever in my life with any merchandise. Given Mercenary's quality and knowledge of audio equipment and your impeccable customer service, I am forever a customer--I won't shop anywhere else from now on...I mean it.

Cheers, Art
Order: 7459
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Fantastic service! Carefully packaged, and very timely delivery.
Will definitely be ordering from them again.


Order: 7434
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7423
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7408
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:I would purchase from these guys again.
Top notch outfit!
thanks guys!!!

Order: 7386
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Good
Customer Service Rating: Excellent
Comments:

Order: 7353
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:customs clearance took 3 days in France excellent shop though

Order: 7340
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:The best there is.

Order: 7330
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7254
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7216
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:typical high class service from Mercenary. They never fail to disapoint.

Order: 7209
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7185
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments::
Keep up the good work!

Order: 7175
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Always outstanding communication and customer service!

Order: 7168
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7108
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Mercenary audio look like a good store, and they have promptly contacted me with additional details, without me even needing to contact them first. I recommend dealing with them.

Order: 7101
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7091
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Mercenary Audio is an outstanding online merchant staffed by knowledgeable people who actually use the products they sell. They also have a policy of carrying products which meet a higher level of build and sound quality.

Order: 7066
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 7059
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Keep up the good work!

Order: 6984
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:One of my absolute favorite gears shops ever

Order: 6983
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Keep up the good work!

Order: 6896
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Outstanding service. If, god forbid, anything is wrong with your order, they fix it instantly. No hassle. Awesome.

Order: 6906
Rating: Good
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Good
Customer Service Rating: Excellent
Comments:Great vendor! Great customer service. Amazing products offered. I would like to see a bit more status updates via email concerning any delays in shipping. In past orders the units ordered were significantly back ordered from the manufacturer and it took a few phone calls to check the status of the order. It would be nice to receive an email updating me of this matter. All and all extremely positive experience.

Order: 6875
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Mercenary is as solid as they come: Secure; reliable; communicative; personable; the whole bit.

Order: 6875
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Great customer service. There was an out-of-stock item in my order, & I was called by their staff shortly after placing my online order. They told me of the problem & arranged to ship the other items right away. Nice, effiicient work. Great job.

Order: 6842
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments:

Order: 6850
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: OK
Ease of Purchase Rating: Good
Customer Service Rating: Excellent
Comments:

Order: 6781
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:A CLASS ACT !!!!!!

Order: 6801
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 5938
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Awful
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments: When I placed my order, my brother (who lives in the USA) was informed that it wasnt in stock, but they assured him hed get it in time to take it with him on his trip home (to where I am).

Unfortunately, he didnt receive it in time, so now Ill have to find a way to get it to where I am without incurring in larger shipping charges


Order: 6073
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments: For anyone who is a late bloomer in ordering gifts, whether its for birthdays, christmas.... Just want to say thank you to Mercenary Audio for the timely delivery for my little brothers christmas gift. Thank You & Happy New Year!
Kaylee
Always Late!


Order: 6075
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments: Fletcher was a big help. I did have some delay in shipping due to holiday.

Order: 6065
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments: I would do business with them any time. Excellent customer service, top of the line product, and great follow through. They stand behind what they sell.

Order: 6059
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Good
Comments:

Order: 6046
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:I received my conpressor in 2 days.
Perfect!!!


Order: 6033
Rating: Excellent
Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 5977
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Great service - highly recommended!

Order: 5975
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:From ease of ordering to lightning fast delivery, Mercenary Audio surpassed my expectations. I love the shirt, it is cool and great quality. They must have shipped same day because I received my order in 2 or 3 days. I would by from them again and recommend them to anyone.
thx,
David


Order: 5972
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Very good.

Order: 5968
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:impeccable service from a solid and knowledgeable staff.

Order: 5879
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Ok
Delivery Rating: Good
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Great store. Amazing products. Thanks for the forum posts!

Order: 5940
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Fletcher rocks!

Order: 5902
Rating: Excellent
Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:Although my purchase was relatively small, Mercenary gave me first class service throughout the process - from helping me decide which item would be best for my purposes, thorugh the final delivery. I highly recommend doing business with this firm.

Order: 5884
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:A most excellent customer service policy combined with real life knowledge of the product, and lightning fast shipping.
Absolutely the best . . . smooth and painless !
If I had a tail, it would be wagging.
E. S.


Order: 5846
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:As always, its a pleasure doing business with Mercenary Audio. The service they provide is top notch and most certainly appreciated. Outstanding!!! Sincerely, Jan

Order: 5852
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent
Comments:

Order: 5840
Rating: Excellent
Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease of Purchase Rating: Excellent
Customer Service Rating: Excellent